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Mobile Security

Phones have become one of the most important accessories you own and one of the essential items you can’t leave the house without.

Your phone may also contain an abundance of personal information such as passwords, contacts, photos, login information, and more. It’s imperative that your phone is safe and secure so you can use it with peace of mind.

Phone scams are popular for fraudsters to try and capture your personal information

You should never share your account information such as your pin number or login information to access your accounts online.

Magnifi Financial will NEVER contact you by phone, email, or through social media channels to solicit confidential, personal, and/or account information. This includes Digital Banking credentials, personal identification numbers, one-time passwords, or debit or credit card information (expiration date or CVV number).

If you are ever uncertain that you are speaking with someone from Magnifi Financial, just hang up and call us at (888) 330-8482.

If you receive any suspicious texts or emails from Magnifi Financial, do NOT click on the links.

Your security is in our best interest and we will do everything we can to make sure your account information is safe and secure.

Tips for Mobile Security

Let’s make sure you’re taking the recommended steps to secure your phone and the information it holds.

  • Watch your phone - don’t leave it sitting on a table in a public space where someone could take it or access it.

  • Do not modify or download an app you can’t get from an app store. And don’t break the manufacturer’s settings (like jailbreaking your phone).

  • If you have a hard time remembering your passwords, protect them by saving them using secure password management software.

  • Always use biometric login when it is available (such as a fingerprint or facial recognition).

  • Only connect to secure Wi-Fi. Don’t use public Wi-Fi or Bluetooth.

  • Keep your phone secure by always installing patches or updates when they are available.

File a Complaint

If you are a victim of an internet crime, contact us immediately. Then, report the crime to the Federal Bureau of Investigation Internet Crime Complaint Center (IC3).

Report A Scam

If you have received an email, phone call, or text from an imposter, file a complaint at the FTC Federal Complaint Assistant.

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At Magnifi, you're not just a member-owner of an award-winning credit union; you're part of Magnifi and receive all the benefits and perks you need to succeed financially.