For example, be alerted when your direct deposit hits your account or when your balance falls below a specified dollar amount. To view and set up the details of your eAlerts, just log into Digital Banking and click 'eAlerts' listed under the Services section.
Purchase Alerts from Magnifi Financial powered by Visa is an additional service to eAlerts to help you reduce fraud and monitor your spending anytime, anywhere. With near real-time alerts, you can receive updates on your Visa card activity through text messages and email. This allows you to act quickly to reduce fraud and monitor your account – wherever you are. The unique service is available free for Magnifi Financial Visa cardholders! To sign up for Purchase Alerts from Magnifi Financial, simply click on “Check Eligibility” within the Visa Purchase Alerts page.
*Actual time to receive Alert dependent on wireless service and coverage within the area. Alerts service may not be available in all areas. Gasoline alerts may not include purchase amount. Account activity qualifying for Alert service may vary by issuer. Additional restrictions apply.
eAlerts are emails sent to you to notify you of certain transactions or events happening on your account. Each eAlert can be sent to multiple email or cellular phone addresses within minutes of the actual transaction.
Click the "Add eAlert" image in Digital Services to begin.
Choose the type of eAlert you would like to set up from the dropdown.
Email Addresses, Cellular Phone Addresses, Notification Times, Detail Level, and Nickname can all be assigned default values by defining your account's Default eAlert Settings. These default values will be pre-filled each time you add a new eAlert to your account, making the process even quicker and easier.
Once you define your Default eAlert Settings, any future eAlerts you add will have the default values you specify pre-filled wherever they are appropriate. You can overwrite these defaults on any eAlert at the time of addition if you'd like.
Click the "Edit" image next to the eAlert you would like to change. This will bring up a form that will allow you to edit all of the details for this eAlert. Click the "Continue" button once you have completed your changes.
You can change your Default eAlert Settings at any time, just like any other eAlert. However, those changes will not be applied to your existing eAlerts automatically. If you'd like your new defaults to update every eAlert you've already set up, check the "Please overwrite all my existing eAlerts with these Defaults" box when editing your Default Settings.
Click the "Delete" image next to the eAlert you would like to stop receiving. This will remove this eAlert from your account. To stop receiving all eAlerts, you can simply delete all eAlerts that you are signed up for.
Yes. You must know the email address of your cellular phone, and the standard text messaging charges from your service provider will apply. Due to message length, you may receive an abbreviated version of a "Moderate" or "Specific" detail level eAlert when it is being sent to a cellular phone.
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On most eAlert setup screens, there are two fields called "Send eAlerts From" and "Send eAlerts Until." Enter the time range you would like your eAlerts to be sent. If an eAlert is triggered outside of your chosen time range, it will be sent the following day. If you would like to receive all of your eAlerts at a specific time every day, simply set "Send eAlerts From" and "Send eAlerts Until" to the same time, making sure to choose a time during normal business hours.
Daily Balance eAlerts work a little differently: instead of a time range, you'll choose a single "Notify Me At" time during normal business hours to be notified of your balance(s) once a day. If you'd like to be notified of your balances multiple times a day, you can set up multiple Daily Balance eAlerts, each with its own "Notify Me At" time.
Immediately. eAlerts are processed and sent in real time. You will not receive any eAlerts for transactions that occurred before you set up the eAlert.
Yes, all eAlerts sent for the last 90 days are kept. You can view them by using the "eAlerts Sent" section at the bottom of the Setup screen. Enter a date range in the "From" and "To" boxes, select an eAlert type, and then click "Show" to see your past eAlerts.
There is no limit to the number of eAlerts you can sign up for. You can sign up for multiple types of eAlerts as well as sign up multiple times for each type of eAlert.
For example, you can set up a low balance eAlert to be notified at home anytime your checking account balance drops below $200.00. You can then sign up for another low-balance eAlert and have it email your cellular phone anytime your account balance drops below $50.00.
No. The types that are available to you depend on two things, the first being the types of products you have. For example, if you have no loans, then the Loan Payment Due eAlert will not be offered to you. Second, the process that triggers some eAlerts will not always work correctly for everyone. If there are any that will not be sent properly 100% of the time, then it will be disabled.
Several eAlert setup screens ask you to enter a dollar amount. Which field you see and what it means depends on the eAlert type:
|
Field |
Appears on |
You're notified when… |
|
Minimum Balance |
Low Balance eAlert |
your balance drops below this amount |
|
Minimum Available Balance |
Low Available Balance eAlert |
your available balance drops below this amount |
|
Minimum Purchase Amount |
Large Debit Card/ATM and Large Credit Card Purchase eAlerts |
a purchase meets or exceeds this amount |
|
Minimum Available Credit |
Low Available Credit (Credit Card) and Low Available Line of Credit (Loan) eAlerts |
your available credit drops below this amount |
|
Minimum Withdrawal Amount |
Large Withdrawal eAlert |
a withdrawal meets or exceeds this amount |
If you would like your eAlert to contain the Transaction Time/Date, Amount, and New Balance, choose "Specific - Full Detail". You can also have limited information sent by choosing "Moderate - Some Detail" and "Generic - No Detail". Due to message length, you may receive an abbreviated version of a "Moderate" or "Specific" detail level eAlert when it is being sent to a cellular phone.
Entering an account nickname is optional. It is a way to identify an account in the eAlerts you receive. If you have the same eAlerts set up on multiple accounts, an account nickname will allow you to know which one triggered an eAlert without logging in to MCW immediately.
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